
How This Applies to Your World
As a professional, you operate in a serious, no nonsense business environment. Your plate is always full. Expectations are high. The margin for error is slim.
With seemingly endless requirements from your stakeholders, you and your team sometimes feel like you’re pushing water uphill with a rake: lots of activity, frustratingly slow results. Your world is all about implementation.
See if this sounds familiar:
- You’re planning that next big initiative, determined to do a better job with budgets, schedules, and make-a-difference outcomes.
- You’re working hard to shorten that list of corrective actions.
- You’re trying to get your people to genuinely adopt, embrace, and use the behaviors they learned in that last round of training workshops.
- You want to make “Safety First” less of a slogan and more of a sustainable reality.
- You want your people to do the right things for the right reasons – even when nobody is watching.
- You’re determined to have an organizational culture where “engagement” and “accountability” are observable behaviors and not just buzzwords.
The CHANGE-friendly IMPLEMENTATION online course can help you and your team transform good intentions into great performance.


The CHANGE-friendly IMPLEMENTATION protocol was an important key to our company’s record-setting performance improvement. In fact, our turnaround became a case study at the Harvard Business School.
- Chief Executive Officer
Statistically, most change efforts fail. Some of them, with their endless charts and graphs and to-do lists, are monuments to planning procedures. What they lack is ease of use. They lack humanness. They lack approachability. They lack ... well, they lack friendliness.
THE SOLUTION: The CHANGE-friendly protocol is a simple affirmation that successful organizational change involves— requires, in fact—the active, willful participation of the people affected by the change.
In the CHANGE-friendly IMPLEMENTATION online course, you’ll learn how to:
- Assess the organizational, personal, and cultural barriers to change.
- Develop strategies and tactics to minimize resistance.
- Deal with the entire CAST of characters – the Champions, Agents, Sponsors, and Targets (End Users) of the change.
- Engage people’s heads, hearts, and hopes.
- Create change that is genuinely sustainable.
- Incorporate critical implementation deliverables into your project plans.


CHANGE-friendly IMPLEMENTATION is a smart way to help serious people deal with serious issues. Leadership and productivity are all about excellent implementation, and this easy-to-follow protocol produces great results.
- Chief Operating Officer

CHANGE-friendly IMPLEMENTATION is a smart way to help serious people deal with serious issues. Leadership and productivity are all about excellent implementation, and this easy-to-follow protocol produces great results.
- Chief Operating Officer
