online course

Lesson 5: TALK-friendly

What you’ll learn: 

  • How to Defer Judgment.

  • How to Listen With Empathy.

  • How to Tame the Elephants (deal effectively with “undiscussables”).
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Cute business woman with colleagues in discussion at the background

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Course Trailer

> Overview
> Bestselling Book
> Your Trainer

Browse Contents

  1. Getting Started
  2. Foundations
  3. The Four Ts
  4. THINK-friendly
  5. TALK-friendly
  6. TRUST-friendly
  7. TEAM-friendly
  8. 7 Steps, CFI Risk Assessment
  9. Validate the Journey
  10. Scan for Speed Bumps
  11. Chart the Course
  12. Build a Coalition
  13. Ford the Streams
  14. Stay on Message
  15. Mind the Gap

> Resources
> Certification
> Pricing

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