Change-by-announcement, change-by-slogan, and certainly change-by-executive-decree are doomed to failure.
Effective change requires genuinely engaging the brains of the people expected to embrace and even champion the new state of affairs.
Effective change requires engaging people’s feelings—not merely making a business case for action, but making a compelling psychological case for action.
Effective change requires engaging people’s earnest hopes.
In this context, hope is not used as the verbal equivalent of crossing your fingers—“I hope my team wins the game.”
In this book, hope is used to denote people’s heartfelt aspirations, their dreams, even their sense of self. Any change effort that ignores or pays mere lip service to that kind of engagement is destined for disappointment.
Rodger Dean Duncan’s CHANGE-friendly LEADERSHIP is a goldmine of actionable wisdom. I return to it time after time for great ideas on leadership, relationships, and how to manage change. With brilliant clarity and memorable real-world stories, Rodger provides a user-friendly guide for employing timeless principles to influence people in a world of constant transition. This is one of the best books I’ve read in many years.
JACK CANFIELD Co-creator of Chicken Soup for the Soul
This insightful book presents a refreshingly positive method for motivating your team (and yourself) through these times of guaranteed change. This is truly a performance enhancer, and a must read for all leaders who want to go from great to greater!
ANN RHOADES Former Chief People Officer at Southwest Airlines
CHANGE-friendly LEADERSHIP is a work of brilliantly memorable models, genuinely compelling stories, and highly practical advice that inspire and energize. It’s a work of optimism, compassion, and encouragement in a time when so much of what we hear about change is pessimistic. It’s the kind of book you can put to use immediately. So, do it!
JIM KOUZES Co-author of The Leadership Challenge
Leading through change is tough and, now as never before, necessary. Reading Rodger Dean Duncan’s book is like having a favorite uncle—wise, funny, and (yes) friendly—to guide you. Through timeless stories and real examples, he helps you understand what your people need most from you in the midst of change, and how to provide it.
ERIKA ANDERSEN Author of Leading So People Will Follow
As a leader in the corporate world for over three decades, I find myself drawn to books which offer enlightened thinking on leadership that stand up to scrutiny from a practitioner’s point of view and can be put to work on Monday morning. This is one of those books. I highly recommend it.
DOUG CONANT Former CEO of Campbell Soup Company, author of Touch Points
I am impressed by the utter simplicity and brilliance of CHANGE-friendly LEADERSHIP. To borrow a well-worn political phrase, ‘It’s the relationships, stupid!’ The practices taught by Dr. Duncan can turn any organization around and create happier and more successful people at all levels.
DR. LAURA SCHLESSINGER Radio host, author of 12 New York Times bestsellers
Rodger deeply understands the change process and how difficult it is for people and organizations to manage change. This profound understanding gives him an insightful perspective into how to solve it, i.e., how to engage people’s heads, hearts, and hopes.
STEPHEN M.R. COVEY New York Times bestselling author of The Speed of Trust