Culture Issues at Work? They’re Likely Fixable

May 5, 2020

For some people, “culture” is little more than soft and fuzzy stuff like beanbag seats and foosball tables in the employee lounge. But it’s much more than that. An organization’s culture includes all the values and “rules”—both written and unwritten—that affect people’s behaviors. It includes the way people interact, how they make decisions, how they…

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Why Love and Discipline Are Key to Effective Leadership

April 28, 2020

Late every year it’s college football’s championship bowl season. One more chance for the players to strut their stuff. And another round of post-game interviews with the coaches. Soaked in celebratory Gatorade, the coaches often sound as though they use the same crib sheet of clichés: “Our guys came to play.” “We managed to overcome…

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Great Ideas on How to Argue Better. No Kidding

April 24, 2020

Do you sometimes disagree with even your best friends? Of course you do. But you work through the issues, possibly even joking about the divergent viewpoints. Then you move on to another topic. No harm, no foul. But what about disagreeing with someone who is not a best friend? Here’s where it can get tricky.…

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‘Well, Excu-u-use Me!’ Why Can’t We Just Get Along?

April 23, 2020

“Well, Excu-u-use Me!” That catchphrase, popularized in the 1970s by Steve Martin, was part of some of the funniest comedy routines of the time. Unfortunately, that phrase now captures the touchiness of current-day culture. It seems that no comment is immune from attack, no opinion is safe from an onslaught of ridicule. Consider the contrived…

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Are You a Parent? Then You’re a Leader

April 21, 2020

Parents represent the last stand of the amateur. Yet the very future of our world depends on the quality of their leadership. Yes, leadership. As a health pandemic encircles the globe, literally billions of parents find themselves in lockdown with their children. Sure, the economic damage to jobs and family incomes is real. But with…

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Hate Networking? Then Change Your Inner-monologue

March 27, 2020

Quick question: Would you rather get a root canal than schmooze with a roomful of strangers? If you hesitated for even a second in considering that choice, you must not enjoy networking. Join the crowd. Networking may be one of your least favorite activities. But getting past your apprehensions and doing it right can work…

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Conflict Pulling You Down? You Can Break the Pattern

March 27, 2020

Unresolved conflict is a primary cause of poor performance, poor relationships, and poor health. The good news is that you can do something about it. Dr. Jennifer Goldman-Wetzler offers some common sense—and workable—strategies for dealing productively with conflict situations. She’s the author of Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in…

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How to Handle ‘Irreconcilable Differences’

March 3, 2020

Even in the best of relationships and work environments, conflict is inevitable. Rather than hunker down and make things worse, we can adopt a set of skills that produce better results for everyone involved. That’s the approach of Dr. Jennifer Goldman-Wetzler, author of Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in…

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Steeped in Conflict? Here’s How to Break Free

February 27, 2020

An eye for an eye, it’s been said, will only make the whole world blind. Unfortunately, some people didn’t get the memo. The result is turmoil, conflict, broken relationships, and missed opportunities. Dr. Jennifer Goldman-Wetzler has a better way. At Columbia University she teaches a popular course on conflict freedom. It focuses on ways to…

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