Chaos at Work? You Can Learn to Manage It

July 10, 2018

We seem to be surrounded by rah rah on the virtues of “smart” work and how to manage that finite resource called time. Yet there’s dangerous irony involved. While technology is supposed to make our lives simpler, billions of hours are wasted every day by people staring at their “smart” phones. But that’s a subject…

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Why Etiquette Is So Much More Than Saying Please

July 6, 2018

It’s been said that the test of good manners is the ability to put up pleasantly with bad ones. But in a world where in-your-face behavior is sometimes mistaken as a strength, it’s often hard to understand the rules of etiquette. Etiquette. It’s a fussy word that almost defies definition. I grew up at a…

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How Women Rise: Habits That Curb, Habits That Lift

June 29, 2018

Most of the behaviors that hold people back in their careers are gender neutral. Preeminent executive coach Marshall Goldsmith discussed many of them in his international bestseller What Got You Here Won’t Get You There. But in today’s marketplace, women face some specific—and different—challenges as they try to advance. Fortunately, Goldsmith has partnered with his…

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The Art Of Persuasion: Why Less Really Is More

June 15, 2018

You have a great idea. It’s fresh and innovative. It meets a need. You know it will work. Your “it” could be a recommendation, a proposal, a design, a procedure, or a tangible product. Whatever your “it” is, you’re seriously pumped. Your solution is so awesome people will gasp in wonder. You built it, and…

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Belonging: A Fresh Look At Engagement

June 12, 2018

Okay, take this quick test: What’s the leading cause of mortality A. High blood pressure B. High cholesterol C. Inactivity (no exercise) D. Social isolation E. Fast foods F. Alcohol G. Obesity H. Depression Answer: D – social isolation This may surprise you. But in this high tech age when it’s so easy to peek…

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Want To Stay Relevant? Never Stop Learning

June 7, 2018

Continuous learning has become a mantra for everyone from college newbies to seasoned C-suite veterans. Trouble is, most of us are bad at learning. Supremely bad. That’s the conclusion of Bradley R. Staats, an operations professor whose research examines how individuals, teams, and organizations can learn to improve their performance. Staats, who teaches at the…

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Is Your Boss A Challenge? How To Manage Up

May 29, 2018

Working for a troublesome boss can be nothing short of miserable. A less-than-competent manager can depress your morale, deflate your productivity, and flatten your motivation. But you don’t have to feel helpless. And looking for another job doesn’t have to be your go-to option. You can improve your situation by working better with the boss…

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Why Managing Up Is A Skill Set You Need

May 29, 2018

You’ve heard it said and you know it’s true: People don’t quit jobs, they quit bosses. For many people, the primary ingredient in job satisfaction is not the quality of food in the lunchroom. It’s not the office layout or equipment. It’s not even the workload, salary, or benefits. It’s the relationship with the boss.…

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Dollar General: Values, People, Pragmatism

May 22, 2018

Dollar General is an American success story. Founded in 1939 by a dirt-farmer-turned-entrepreneur, the retailer now has more than 14,000 stores and generates $20 billion in annual revenue. Originally a Depression-era general store closeout business, the company adopted a game-changing dollar price point strategy that’s made it one of the most ubiquitous retailers in the…

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