Even for people who were once skeptical about business issues that aren’t tangible, culture’s critical role in an organization’s success is no longer up for debate. Culture matters. It affects every behavior and every performance metric in the workplace. Kevin Oakes understands that more than most. He’s CEO and co-founder of the Institute for Corporate…
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As you’ve no doubt heard countless times, effective leadership is not about title or the location of your box on the organization chart. It’s not about the authority you wield. Or your family pedigree. Or the school you attended. Or any other demographic data point. Effective leadership—especially extraordinary leadership—is all about strategic influence. Strategic influence…
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Culture, it’s been said, eats strategy for lunch. Why does one auto dealership perform much better than another when both sell the same cars, have access to the same lending resources, and can hire from the same labor pool? Why does one consulting firm continue to outpace a competitor when both have the same portfolio…
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Every day we hear someone say something like “we’re living in unprecedented times.” If there were ever an “oh, duh” comment, that would be it. In the age of a worldwide pandemic, it’s hard to find an adjective that does justice to the heartache and damage. As of this writing, some 2.8 million people have…
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Dwight Eisenhower gave us great food for thought when he defined leadership as “the art of getting someone else to do something you want done because he wants to do it.” Still, the recipe for effective leadership is one of the most elusive questions in the worlds of relationships and organizational behavior. It’s safe to…
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If you’re like a lot of people, you’re tired of being told you have biases. But you do. We all do. Some of those biases affect the way we solve problems. They can be so entrenched that we remain stuck in well-worn patterns of thinking. The result is missed opportunities. Three innovative professors at the…
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In the words of psychiatrist R. D. Laing, we live in a moment of history where change is so fast-paced that we “begin to see the present only when it is already disappearing.” Change is not just faster. It’s also exploding in quantity and magnitude. Experts say we can expect more change in our lifetimes…
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Every day we see headlines on how Covid-19 continues to affect our lives. When, and how, will schools return to in-person instruction? When, and how, will businesses get back on track? What will the “new normal” even look like? Regardless of their stations in life, people around the globe are sharing in the adversity. Some…
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In ways most of us never imagined, the Covid pandemic has disrupted virtually every facet of our lives. It’s changed how we buy and sell products and services. It’s changed how we interact with customers and clients (not to mention our own families). It’s changed how we collaborate with colleagues and team members. It’s affected…
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