Executive
coaching is a relatively new discipline in the field of leadership
and management development.
It can
be lonely at the top and often the CEO or other senior executive
finds it difficult to address certain sensitive issues with
his/her board or other internal people.

Coaching is also an excellent way to grow bench strength in
the organization, helping up-and-comers develop the critical
core competencies, strengthen their enthusiasm in tapping their
own potential, and enlarge their capacity to produce both short-
and long-term results. The external executive coach serves as
a sounding board and confidant to help the client identify and
address the barriers that may be hindering his/her success.
What
is the scope of coaching?
Coaching
is client specific. Each situation is different. However, there
are many common themes we have seen in our coaching.
Some frequent areas of coaching include:
-
Clarifying vision
-
Planning
-
Congruency of personal mission statement and organization's
mission statement
-
Balance in life
-
Follow-through on plans (execution on plans)
-
Personal introspection and accepting responsibility
-
Managing crucial conversations (those with high stakes, high
emotions, and differing opinions)
-
Overcoming unpleasant task avoidance
- How
to avoid career derailers
-
Managing stress
-
Gaining support of subordinates
-
Managing personal growth (reading, health, social-emotional
stability)
-
Clarifying the roles and responsibilities of leadership and
management
-
Understanding career stages and how to progress through them
Team
Coaching
We provide
team coaching for economies of scale. This provides the organization
with the powerful benefits of coaching with an economical fee
structure.
What
is our process? 
We begin
with an in-depth assessment that helps identify any gaps
between the "Is" and the "Ought."
This helps
us (the client and coach) determine where the client is personally
and professionally
versus where he/she wants to be. We jointly determine how we
want to move forward.
The assessment
consists of a face-to-face interview followed up by an on-line
profile assessment. This first meeting requires a minimum of four
hours.
Subsequent
coaching sessions can be held on-site or via phone. Sessions
can be regularly scheduled once a week, every other week, or
every three weeks. Sessions usually require 30-60 minutes depending
on the issues.
The coach
is available via phone and e-mail at any time for the client
to discuss issues that may come up (and often do) in between
regular coaching sessions. Clients find this real-time access
to the coach to be highly valuable. Having an “on call
executive coach” can be very worthwhile. This service
is part of the monthly coaching fee.
The duration
of coaching should be a minimum of six-months to expect significant
results. Often the coaching relationship may continue for a
year or more.
What
are the benefits of coaching?
One of
the most valuable benefits from executive coaching is the ability
of having a seasoned coach serve as a confidential sounding
board. Other benefits include:
-
Managing organizational change
-
Tapping higher levels of discretionary effort for you and
your employees
-
Learning best practices for team development
-
Learning where you are in your career and the four stages
of performance
-
Becoming better organized
-
Becoming more creative
-
Resolving conflicts
-
Creating a long-term integrated plan for life
-
Improving decision-making process
-
Improving learning process…customized reading and retention
methods
-
Managing interpersonal relationships
-
Learning tools to develop own team around mutual purpose and
mutual respect
- Having
more confidence in presenting self without being arrogant
-
Discovering what matters most
-
Learning to enhance relationships and results
Other results?
Coaching
used in conjunction with a specific plan, such as a turn-around,
or start up or other major change effort can facilitate the
success of that plan. It requires significant resilience to
stay on task and not be diverted from a tough plan, and the
coach can help the client stay focused.
What
is the difference between coaching versus other types of professional
development?
Rifle vs. shotgun: Many
off-site development programs are designed to address issues
that would be common to most participants. Many participants,
however, experience some degree of unrelated material they need
to sift through to get to the issues directly related to them.
This shotgun approach has value, but we find that the rifle
approach with coaching focuses solely on the issue of the client,
and these can (and often do) change from month to month.
Flexibility:
The coach and client determine when, where and how frequently
to meet.
Access: The
coach is available to respond to the client as often and soon
as practical via phone, e-mail or fax.
Openness and Candor: The
client can be forthright with the coach knowing all issues are
strictly confidential.
Practical: Often
off-site development programs require attendance multiple days
at a time such as a seminar, etc. Scheduled coaching sessions
are brief (30-60 minutes) 3-4 times a month.
Behavioral change: One
time seminars (several days at one session) have limited value
in producing sustained behavioral change. Coaching on the other
hand is an ongoing process where commitments are reviewed and
the client is able to give an accounting of his performance.
The wording of "able to give an accounting" is a careful
deliberate choice of words here. It means that the client seeks
the help of the coach to help him/her be more accountable to
deliver on commitments.
Cost:
The fee for one-on-one coaching is considered cost effective
for the benefits experienced. Studies have shown the ROI for
coaching is 6:1! One client commented after three months of
coaching: “I had great expectations as I began this coaching
process, but I had no idea how valuable your counsel would be
and how this would impact the financial results of our company!”
Conclusion
Executive
coaching has proven to help many professionals. The effective
executive coach has only one vested interest: the success
of the client.
Learn
more:
-
Our Approach to Coaching
- 10 Ways to Get the Most
from Your Coaching
- Top 10 Reasons to Hire a
Coach
- Our Executive Coaching
Process
