How
important is effective implementation? Consider this analogy
from a chief executive officer quoted in Harvard Business Review:
"It's like the company is undergoing four medical procedures
at the same time. One person is in charge of a root canal,
someone else is setting the broken foot, another person is
working on a displaced shoulder, and still another is getting
rid of a gallstone. Each operation is a success, but the patient
dies of shock."
Simply
put, most implementation fails. Whether it's business process
reengineering, downsizing, mergers and acquisitions, software
process improvement or culture building, truly effective change
is an elusive goal for most organizations. It doesn't have to
be.
ChangeSmarts™
is a simple-though-powerful seven-step methodology for completing
your implementation on time, within budget and with all human
and technical needs met. It makes change and transition really
work by engaging people's heads, hearts, hands, and hopes.
"Mouse
over" the following elements to view.
The
ChangeSmarts™ process:
-
provides, in a training and/or consultation format, a repeatable
set of principles and tools;
- manages
the human elements critical to the successful implementation
of strategic business plans;
-
systematically identifies significant personal and organizational
barriers to change
- generates
tactics to increase readiness and decrease the time and resources
required for implementation success;
-
provides the planning framework and identifies the skills
needed for this approach.
ChangeSmarts™
is a set of tools, tactics and strategies that help you implement
programs and projects more quickly. It is very flexible, and
its application is situational. You can "unbundle"
the steps.
Benefits:
ChangeSmarts™
helps you:
- identify
previous implementation barriers likely to be repeated;
-
demonstrate the commitment required from key stakeholders
to authorize and reinforce the change;
-
prioritize and manage areas of individual and cultural resistance
to increase readiness for change;
-
establish monitoring systems to track results;
-
develop an effective resource integration plan.
Results:
ChangeSmarts™
gives your implementation efforts:
- a
more compelling "business case for action;"
- decreased
disruption, tighter focus on what matters most;
- stronger
sponsorship, more shared commitment;
- higher
levels of trust, teamwork and collaboration;
-
guidance in creating the right communication strategy and
deliverables;
- more
"psychological ownership" by your people - which
leads to change that lasts.
