In cooperation with Dun & Bradstreet, ProSavvy (formerly known as PENgroup) conducted an independent survey of clients served by The Duncan Company.

Below are the results of that survey:

• The Duncan Company received a perfect score on overall client satisfaction.
• The Duncan Company exceeds client expectations on proficiency within the scope of services delivered.
• The Duncan Company exceeds expectations on responsiveness in meeting client needs and desires.
• Project results delivered by The Duncan Company exceed client expectations.
• The Duncan Company always meets cost performance expectations.
• The Duncan Company's schedule performance is always better than projected.

 

Examples of clients' comments:

"The Duncan Company is very knowledgeable and professional. They are intuitive and insightful. Their diagnostic instruments are the best we have seen. They have the ability and willingness to customize their services to your needs."

"The Duncan Company did a sensational job with us and we think very highly of their work. We believe they can add a lot to an organization and have a terrific skills set. They have strong talents in strategic planning and we would use them again without hesitation."

"The Duncan Company has earned our trust. Because they have proved themselves to be so competent and so helpful in so many ways, they've been invited to assist us in a wide range of our challenges. In the engineering industry, Black & Veatch is well respected around the world, and The Duncan Company has helped us identify and focus on our highest leverage leadership and management issues so we can get even better. They've helped us clarify our mission, vision and values. They've helped dozens of our senior people who are already working very hard work even smarter. That gives us a competitive edge."
- Chairman of the Board, Black & Veatch

"A lot of people in this town [Washington,D.C.] have impressive credentials, and Dr. Rodger Duncan is one man whose performance actually matches his great reputation. We not only value his counsel as a solid professional, but we trust him. He never tells us just what we want to hear. He tells us what we need to hear. That's priceless."
- President & CEO, Grocery Manufacturers of America

"The Duncan Company's approach to that sticky thing called 'organizational culture' is the clearest and most helpful we have seen. Their work in linking our cultural assumptions to attitudes and behavior helped us make quantum improvements in the way we run our business. And their profiles of our senior management team made a significant contribution to our efforts to build a high accountability, high performance culture. The Duncan Company has probably saved us millions of dollars that would have been wasted trying to 'prop up' our old culture."
- Chief Operating Officer, Bonneville Power

"Among the most beneficial experiences of my early time in the U.S. Senate was the opportunity to work with and learn from Rodger Duncan. He has exceptional insight into the nuances of communication and leadership, and deserves to be listened to."
- Chairman, U.S. Senate Foreign Relations Committee

"Rodger Dean Duncan understands culture and leadership issues better than anyone I've seen in business. He is a gifted coach, an inspiration to the hundreds of people in our organization he has helped."
- President & CEO, Helzberg Diamonds

"Corporate culture and leadership issues can be uncertain territory for many people, but The Duncan Company makes it all more clear and more manageable."
- President, Consolidated Edison of New York

"The Duncan Company's no-nonsense work with our corporate culture and leadership issues made a clearly measurable and important contribution to our $207 million turnaround in profits [in 12 months]."
- President & CEO, Farmland Industries

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