Our Client: Ferrellgas

Case Study- Ferrellgas.pdf
(get acrobat reader)

Challenge:

• retain nurturing corporate character while pursuing an aggressive acquisition program
• maintain a strong linkage between professed values and actual behaviors
• build a high performance, results-oriented organizational culture

Solution:

• perform culture diagnostics, with special attention to possible "disconnects" between professed values and actual behaviors
• profile headquarters managers to highlight opportunities for improved synergies and better individual performance
• refine mission, vision and values and link to critical performance indices
• profile hundreds of field managers to encourage tighter linkage of behaviors and corporate values and to reinforce personal accountability for improved performance

Result:

• clarity on organizational purpose and core priorities
• identification of cultural elements that undermined the accomplishment of business objectives
• improved strategic alignment