The Duncan Report

Expert Advice: How to Boost Your Trust Quotient

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On the U.S. presidential campaign trail these days, “trust” is a common theme in assessing both the attractiveness and electability of candidates. While most of us will never have our...

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Bias For Action? How to Avoid the Oops Factor

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Do you default to a jump-to-solutions approach? A bias for action is great, but it can have its pitfalls. Here are tips for avoiding the Oops Factor.

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How “Interactive” Codes Boost Commitment, Use


When there’s a gap between a company’s Code of Conduct and what’s observed in people’s actual day-to-day behaviors, technology can help.

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Diversity: Is It a Burden or a Boon?


Diversity has been given a bad rap by a world of bad practitioners. But one coach in the field brings sanity to both the discussion and the practice.

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Merger? Acquisition? Culture Can Trip You Up


As any good merger and acquisition professional knows, culture eats strategy for breakfast. Blending two organizations? Discount culture at your own peril.

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Minimize the ‘Oops Factor’ in Your Decisions

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Unintended consequences is the handy term for outcomes that are not the ones foreseen by a purposeful act. Here are 6 steps to help avoid bad side effects.

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