The Duncan Report

Power at the Podium: 7 Steps to a Solid Speech


Public speaking is often cited as the number one most common fear, even before death itself. For some of us, high on the list of fears is the dread of listening to a speech that bores, patronizes, or otherwise wastes our time. Here are seven sure-fire steps to improve your speaking.

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How Do You Build Trust in a Trust-Deficient World?


Trust is the operating system of every organization and every relationship. Consider that metaphor. If the operating system on your computer is flaky, nothing works right. With fragile trust, people are reluctant to talk freely, collaborate, or accept accountability for results. An expert shares ways to build trust.

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Stephen Covey: A Legacy of Leadership Wisdom


Why did Stephen Covey have peanut butter and jelly on his bald head? He was just that kind of guy. Arguably one of the most successful thought leaders and authors of our time, he was as down-to-earth as your own grandpa.

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Storytelling: A Brave New World of Commerce

Once Upon a Time

In the world of retail, there’s still much to be (re)discovered about the art of good storytelling. Some people refer to this phenomenon as experiential commerce. Others call it contextual engagement. By whatever name, today’s e-commerce requires a refinement of the age-old practice of storytelling.

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Work Skills Parents Can Use at Home


A person who’s effective at work may or may not be effective at home—especially in a parenting role. But there are leadership behaviors that can help in both roles. Here’s what one expert says about using work skills in your parenting role.

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Leadership Lessons from a Former Advertising Guy


The best leaders work hard to appeal to the heads, hearts, and hopes of others. Rather than trying to lead by telling people where to go, they lead by going to that place themselves and then making a case for it. Here’s an example.

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