Rodger Dean Duncan

Crucial Confrontations^TM
Self-Assessment: Measuring Your
Crucial Confrontations Skills

WHERE DO YOU STAND?

To measure your skill level and see how Crucial Confrontations can best serve your needs, candidly review the following statements. Check "Yes" if they apply to you. Check "No" if they do not. The following questions explore how you typically respond when you’re in the middle of a stressful situation.

Choose What and If

To avoid getting into an argument, I tend to put off certain discussions longer than I should.

Yes

Sometimes when people disappoint or bother me, I confront them—only to realize that I talked about the easy problem, but not the real root problem.

Yes

Parts of my life would improve if I could just figure out how to talk about certain hot topics without taking too much risk.

Yes

Occasionally I talk myself out of holding a certain discussion by convincing myself it’s better to cope than it is to risk an ugly confrontation.

Yes

With some of the problems I care about the most, I find myself bringing up the same issue over and over again.

Yes

Master My Stories

When others do things that are mean or selfish and I’m less than kind in return, I tell myself that they deserved it.

Yes

When others don’t deliver on a promise, there are times when I judge their reasons for doing so more quickly than I should.

Yes

Sometimes I assume that others cause me problems on purpose, and then I act on this assumption when it may be false.

Yes

Occasionally I wonder if I’m too quick to anger.

Yes

10.

There are times when I’ve totally blamed others for a problem only to learn that I was partially responsible.

Yes

Describe the Gap

11.

Sometimes I bring up problems in a way that makes others defensive.

Yes

12.

Occasionally I talk to someone about their bad behavior within earshot of others.

Yes

13.

There are times when I can’t figure out how to give others completely honest feedback in a way that won’t offend them.

Yes

14.

Sometimes when I bring up a problem I do too much talking and not enough listening.

Yes

15.

When I bring up problems with others, there are times when I make it hard for them to share their views.

Yes

Make
             It Motivating

16.

I can’t motivate some of the people to change because I don’t have enough power to do so.

Yes

17.

In order to get people to want to do certain things, sometimes I rely on guilt or even threats.

Yes

18.

There are times when I can’t figure out why people aren’t interested in doing what they should be doing.

Yes

19.

Sometimes it’s hard to get others to understand that the behavior I want from them is really in their best interest.

Yes

20.

There are people I routinely deal with who, to be honest, just can’t be motivated.

Yes

Make
             It Easy

21.

When people find a job to be unattractive or noxious, I occasionally turn up the heat so they’ll do it no matter what.

Yes

22.

When someone can’t do something, I tend to jump in with my advice, when all they really want is a chance to talk about their ideas.

Yes

23.

Sometimes I think that individuals who bend over backwards to make jobs easy are pampering people who just need to do their job and be held accountable.

Yes

24.

Occasionally after finishing a problem-solving discussion, I forget to check to see if the other person is committed to do what’s necessary.

Yes

25.

There are times when I’ve asked others for their ideas but didn’t really need them because I already had a plan of my own.

Yes

Stay
             Focused and Flexible

26.

When talking to others about problems, sometimes I get sidetracked and miss the original problem.

Yes

27.

When people bring up whole new problems during a crucial confrontation, I don’t know what to do with the new issue.

Yes

28.

When people get angry in the middle of a discussion, I don’t always know how to respond.

Yes

29.

I’m pretty good at staying focused on an issue, but occasionally may miss talking about what the other person really wants to discuss.

Yes

30.

When someone misses a commitment and should have updated me but didn’t, I generally let them off the hook—even though they didn’t have the courtesy to involve me.

Yes

Move
             to Action

31.

Sometimes I work through a problem but forget to clarify who is supposed to do what by when.

Yes

32.

There are times when I’m disappointed with what others have done because they have failed to understand exactly what I wanted them to do.

Yes

33.

Sometimes I neglect to give others a specific deadline, only to be surprised when they don’t deliver by the time I expected them to.

Yes

34.

I’m pretty sure that either my kids, my spouse, or some of the people I work with think I micromanage them.

Yes

35.

Sometimes I give people assignments but don’t have adequate time to follow up.

Yes

Please provide the following information about yourself.
Your Crucial Confrontations Self-Assessment results will be automatically scored, then sent to you at the e-mail address your provide.
You will also receive information about your strengths,

and ideas for improving your weak spots.

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All materials related to Crucial Confrontations^TM are derived from the copyrighted works of VitalSmarts, L.C., a strategic partner of The Duncan Company.

For many other materials and tools to assist with personal and organizational development, click here.

The Duncan Company
is a Certified Trainer in
Crucial Confrontations skills.

For information on workshops,
retreats and other training options
specially tailored to your
organization's needs,
call 816-415-1605

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